Law in the Internet Society

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SethLindnerFirstPaper 15 - 03 Dec 2009 - Main.BrianS
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 I think there is also a tool that allows voice mail to redirect to Google Voice, and Google Voice transcribes the conversation and sends it to you by email. I wonder if this means that Google Voice actually has a recording of every conversation that made over the service (I wonder too if Skype does have that recording. In China, I felt that whenever I spoke about the government over in Skype, I noticed that the connection would go choppy.)

-- AllanOng - 30 Nov 2009

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Allan is right (and as you note, Seth, in your essay), there at least was previously such a transcription option: http://www.pcmag.com/article2/0,2817,2343429,00.asp

-- BrianS - 03 Dec 2009

 
 
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SethLindnerFirstPaper 14 - 01 Dec 2009 - Main.BradleyMullins
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SethLindnerFirstPaper 13 - 30 Nov 2009 - Main.AllanOng
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 -- GavinSnyder - 29 Nov 2009
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I think there is also a tool that allows voice mail to redirect to Google Voice, and Google Voice transcribes the conversation and sends it to you by email. I wonder if this means that Google Voice actually has a recording of every conversation that made over the service (I wonder too if Skype does have that recording. In China, I felt that whenever I spoke about the government over in Skype, I noticed that the connection would go choppy.)

-- AllanOng - 30 Nov 2009

 
 
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SethLindnerFirstPaper 12 - 29 Nov 2009 - Main.GavinSnyder
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 I don't really have any other comments- this paper looks good to me!

-- HeatherStevenson - 25 Nov 2009

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My paper was on a similar topic. You went more in-depth into Google's Privacy Policy than I did, however.

It strikes me that a lot depends on how much teeth the Privacy Policy has. If Google (or another company doing similar privacy-sensitive things on the Internet) takes privacy seriously then they'll have people and measures to stop them from being too evil. It's their motto, after all! Strict internal controls would minimize the practical impact of data aggregation, even if there's still a philosophical problem with the data being there in the first place. But we all know how slimy and amoral marketing folks are. They want to sink their talons into any possible way to deliver ads. And if they have enough political pressure within Google then the Privacy Policy doesn't really end up meaning that much because the privacy advocates will get steamrolled.

Maybe the key is to use outside pressure and publicity to keep privacy in the spotlight. It seemed to work on Facebook. On the other hand, people don't seem to get riled up about minor privacy incursions, only really egregious ones. Which means that the marketing people will be probably be able to chip away slowly and silently.

-- GavinSnyder - 29 Nov 2009

 
 
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SethLindnerFirstPaper 11 - 28 Nov 2009 - Main.SethLindner
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 "I don't see Google opening [Google Voice] up to ads, or at the very least, no targeted ads, as I feel that phone calls are a bit more sensitive than emails, and come with a higher sense of privacy. If they launched targeted ads, I think there would be a backlash, and a dropoff in usage."
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This comment makes me nervous because I think this guy is almost completely correct. Most users probably don't want to see advertisements in Google Voice that appear to be targeted to the content of their phone calls. And most users believe that phone calls should be entitled to greater privacy protection than other forms of communication. But remember, Google already knows how to play this game. It knows that we do want to feel like someone is standing over our shoulder. It knows that if we pick up the phone and hear nothing but measured breathing on the other end of the line, we're going to hang up pretty quickly. Google's response, then, will be to give users exactly they are looking for -- a "higher sense of privacy."
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This comment makes me nervous because I think this guy is almost completely correct. Most users probably don't want to see advertisements in Google Voice that appear to be targeted to the content of their phone calls. And most users believe that phone calls should be entitled to greater privacy protection than other forms of communication. But remember, Google already knows how to play this game. It knows that we do not want to feel like someone is standing over our shoulder. It knows that if we pick up the phone and hear nothing but measured breathing on the other end of the line, we're going to hang up pretty quickly. Google's response, then, will be to give users exactly they are looking for -- a "higher sense of privacy."
 

The Loopholes in the Google/Google Voice Privacy Policies

A careful reading of Google's privacy policy reveals what privacy means to Google. I call this policy attractively deceptive, because once we look beyond the first line reminding us that Google believes that privacy is important, and the statement of compliance with the U.S. Department of Commerce's Safe Harbor Program (that sounds safe), we see some startling possibilities.

Revision 15r15 - 03 Dec 2009 - 07:04:27 - BrianS
Revision 14r14 - 01 Dec 2009 - 04:05:31 - BradleyMullins
Revision 13r13 - 30 Nov 2009 - 18:12:43 - AllanOng
Revision 12r12 - 29 Nov 2009 - 22:34:48 - GavinSnyder
Revision 11r11 - 28 Nov 2009 - 22:55:41 - SethLindner
Revision 10r10 - 28 Nov 2009 - 06:43:40 - BrianS
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